Privacy Policy

We collect only what is reasonably needed to run, secure, support, and improve Grid Pro. We do not sell personal information. Optional analytics are not required to play and are off until you actively enable them.

Grid Pro is an evolving early-access service. We will update this page when our practices change materially and will ask for a new analytics choice when the analytics description or categories change.

Account and game information: identity-provider account details such as email address and display name; game saves, scores, multiplayer identity, chat or suggestions you submit, and support or privacy requests.

Service and security information: information needed to authenticate users, prevent abuse, preserve game state, investigate faults, and operate shared lobbies.

Optional analytics, only with opt-in: solo session and game-event data, browser and viewport details, campaign/referral details, page visits, and optional capability-interest signals. These records can be associated with your account where that is needed to understand product use; they are not treated as anonymous by default.

Strictly necessary storage supports sign-in, security, and saving game state. Optional preference storage and analytics are disabled by default. You can accept all, reject non-essential storage, or choose categories individually.

Withdrawing analytics consent stops future optional analytics writes in the game and clears the campaign and capability-interest identifiers stored by this browser. It does not automatically erase records already received by our services; use the request form below if you want deletion considered.

We use information to provide gameplay, run multiplayer services, maintain safety and security, respond to requests, and—with opt-in consent—measure and improve the product. We may also use information where necessary to meet legal obligations or protect the service and its users.

Our current service providers include Base44 for the application and account services, Fly.io for the multiplayer game service, and Supabase for supporting data services. These providers may process information in Canada, the United States, or other jurisdictions where they or their subprocessors operate. We require service providers to process information only for the services they provide to us.

We keep account and game information while it is needed to operate the service, maintain security, resolve disputes, or meet legal obligations. Optional analytics are reviewed for deletion or aggregation when no longer needed for product improvement. Early-access worlds and game data may be reset or removed as the product evolves.

We use access controls and service-provider safeguards designed to reduce unauthorized access. No online service can promise absolute security; please use a unique, protected account password and do not share credentials.

Individual gameplay is for people 13 or older. We use a minimal 13+ self-confirmation and do not collect dates of birth or identity documents for that purpose. If we learn that a child under 13 has provided personal information without an appropriate arrangement, we will take steps to review and delete it as appropriate.

For a classroom, parent, guardian, or school request involving a younger learner, an adult must contact us before arranging access. Do not send a child’s date of birth or other unnecessary sensitive information in a request.

You can request access, correction, deletion, or help withdrawing consent. We may need to verify that a request relates to the account before acting on it. We aim to respond within 30 days unless more time is permitted or needed under applicable law.